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Corporate & Commercial

Terms and Conditions of Business Solicitors

Running a successful business requires more than just offering excellent products or services. Establishing clear and legally sound terms and conditions between your company and other parties such as customers and suppliers is a cornerstone for any business relationship.

Our Commercial Solicitors understand the nuances of creating business terms and conditions that go beyond mere legalities; they serve as a foundation for transparent communication, setting expectations, and preventing potential disputes, ensuring all parties understand their duties, rights, roles and responsibilities. More importantly they are there to protect your business.

Terms and Conditions Solicitors

While the specifics may vary based on your industry and business model, here are some general elements that are commonly included in business terms and conditions:

  • Introduction - providing an overview of the agreement and identifying the parties involved (your company and the customer or other parties).
  • Definitions - clarifying the meaning of key terms used throughout the document to avoid misunderstandings.
  • Scope of services or products - clearly outlining the products or services being offered and specifying any limitations on the scope of what is being provided.
  • Pricing and payment terms - clearly stating the prices for products or services, outlining any applicable taxes or fees and specifying payment terms, including due dates and accepted payment methods.
  • Delivery or service performance - providing details on how and when the products or services will be delivered or performed, and including information on shipping costs, delivery times, or service completion timelines.
  • Returns and refunds - outlining the conditions under which returns are accepted and clearly stating the refund policy, including any restocking fees or conditions for refunds.
  • Intellectual property - specifying the ownership of intellectual property rights, including copyrights, trademarks, and patents, while addressing any licensing agreements if applicable.
  • Confidentiality - including provisions regarding the confidentiality of sensitive information shared during the business relationship.
  • Warranties and guarantees - clearly stating any warranties or guarantees provided for the products or services and outlining the process for making warranty claims.
  • Liability and indemnification - enabling you to limit your liability in case of disputes or damages and defining the circumstances under which one party agrees to indemnify the other.
  • Force majeure - you can include a clause addressing unforeseen events or circumstances that may affect the ability to fulfil the agreement, such as natural disasters or acts of God.
  • Termination - specify the conditions under which either party can terminate the agreement and outline any notice periods or penalties for early termination.
  • Dispute resolution - detail the process for resolving disputes, whether through arbitration, mediation, or litigation, and specify the jurisdiction and governing law.
  • Amendments and modifications - explain how and when the terms and conditions can be amended or modified, and specify any requirements for obtaining consent from both parties.
  • Compliance with laws - ensure that the agreement complies with relevant local, national, and international laws and regulations.
  • Miscellaneous clauses - include any other relevant clauses, such as a severability clause or a waiver clause.

It is crucial to tailor your terms and conditions to your specific business needs and seek legal advice to ensure they are legally enforceable in your jurisdiction.  With regular changes to the law we would also recommend that you get your business terms and conditions reviewed every two to three years to ensure they are current, and your business remains fully protected.

Contact our Corporate and Commercial Solicitors

For assistance with your terms and conditions please contact our Corporate and Commercial Solicitors. Contact us today to schedule a consultation during which we can discuss your next steps towards compliant and secure terms and conditions. Our offices are based in Andover, Romsey, Salisbury, Totton and Witney, you can contact the team by using the Contact Form, emailing info@parkerbullen.com or calling your local office: