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ApacheThis cookie is set to provide a unique identification of the User and is passed back to the server with each subsequent request. The cookie allows us to distinguish between requests from multiple Users vs. multiple requests from the same User. The information is used by many features of the Content Management System as well as the systems responsible for protecting the website from abuse (e.g. a Denial of Service attack).one "session" (i.e. until the browser is closed)
cookie_option_shownThis cookie controls whether the "privacy options" tab has been shown to the User. The tab appears only once per session on the first page that the User lands on.one "session" (i.e. until the browser is closed)
privacy_preferenceThis cookie is set to record the fact that a User has opted to disable cookies.1 year from set/update.
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PPWCTRKThis cookie tracks the quote calculator version and is required for the calculator to function. More information from PerfectPortal

We use Google Analytics 4 to understand how visitors use our website. It sets first-party cookies that assign each browser a randomly generated client ID, so that we can measure visits, sessions and the general performance of the site. This client ID does not tell us your name or contact details, but it is treated as personal data under UK data protection law and is only set with your consent. For more information see Google's Privacy & Terms.

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_ga Set by Google Analytics 4 to distinguish users by assigning a randomly generated client ID. Used to calculate visitor, session and campaign data. 2 years (browsers commonly cap first-party cookies at around 13 months, so the effective lifespan is often shorter)
_ga_<container-id> Set by Google Analytics 4 to persist session state for this property, so that page views within a single visit are grouped into one session. 2 years (similarly capped in practice)
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MoneypennyHistory Set by Moneypenny to keep a record of the visitor's previous visits and chat transcripts. Used to show the chat agent the visitor's recent conversation history, enabling faster and more contextual responses. More information from Moneypenny. 1 year
MoneypennyRef Set by Moneypenny to record the URL the visitor arrived from and their entry point to the site. Used to give the chat agent context about where the visitor came from before the chat begins. 2 hours
MoneypennyVisit Set by Moneypenny to track the number of times the visitor has visited the site. Used to distinguish new from returning visitors, which can trigger different proactive chat messages. Session
MoneypennyUserAlias Set by Moneypenny to store the visitor's name once it has been collected during a chat. Used to pre-populate name fields in subsequent chats so the visitor does not need to provide the same information again. 1 year
MoneypennyUserEmail Set by Moneypenny to store the visitor's email address once it has been collected during a chat. The address is stored in scrambled form. Used to pre-populate email fields in subsequent chats. 1 year
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rs_tracking_id Set by ReviewSolicitors to track referrals and activity originating from the firm's profile on the ReviewSolicitors platform. Used to attribute visits and enquiries back to the embedded widget. More information from ReviewSolicitors. 180 days