Andover: 01264 400 500 Salisbury: 01722 412 000

Service Complaints

The Armed Forces Act 2006 (AFA 06) gives a person subject to Service law, who thinks they were wrong in any matter relating to their Service, a statutory right to make a Service Complaint.  Service complaints must normally be made within 3 months, beginning with the day the matter complained of occurred.  In certain circumstances a complaint may be accepted outside this period by the chain of command.

We also advise and assist those in the Chain of Command who are complained about in a Service Complaint in order to enable them to understand the procedures involved and to properly formulate their response to the complaint made against them. 

We have extensive experience and offer expert advice in relation to the following:

  • The procedures relating to Service Complaints
  • The drafting of Service Complaints
  • MOD’s Bullying and Harassment Policy
  • Discrimination
  • Employment Tribunals
  • Equal Pay Act 1970
  • Working Time Regulations 1998
  • Respondents to Service Complaints

Please contact our Andover or Salisbury office for a free initial consultation to discuss your case and see how we can help you

Department contacts:

Salisbury 01722 412 000

Andover 01264 400 500